- You can contact us on hello@monili.co.uk or on our Instagram @Monili.Official.
FAQ
- How can i contact you if i have a question?
- How long does delivery take?
- Where are the products shipped from?
- Are the watches water resistant?
- How do i remove links from my new Monili Watch?
- My Automatic watch has stopped, what do i do?
- I have a problem with my order, who do i contact?
FAQs
- How can i contact you if i have a question?
- How long does delivery take?
- Where are the products shipped from?
- Are the watches water resistant?
- How do i remove links from my new Monili Watch?
- My Automatic watch has stopped, what do i do?
- I have a problem with my order, who do i contact?
How can i contact you if i have a question?
How long does delivery take?
- We dispatch same day for all deliveries; UK Deliveries are 1-3 working days, Worldwide delivery can take 10-14 working days.
Where are the products shipped from?
- We ship all of our products from our warehouse in South England, UK.
Are the watches water resistant?
- All of the Monili Timepieces are 5ATM - We don't hold back on quality or functionality, this means all timepieces are suitable for everyday swimming (up to 50 metre depth) as well as general splash/waterproof. (We do not recommend using in sea/salt water).
How do i remove links from my new Monili Watch?
- All of our Stainless Steel watches have multiple links in the strap that can be taken out. We’d recommend going to a jeweller or key cutting centre and they can adjust links very fast. Otherwise, home tools can be great also.
My Automatic watch has stopped, what do i do?
- Push the side crown into its closed position and then continue to wind/turn the dial until a more resistant feel appears. Regular wearing and movement also helps.